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Above and Beyond: How to be the best PT for your clients

April 23, 2019

Your clients turn to you for more than a good workout. You’re their cheerleader, their friend, and their guide. So, how can you be the best PT for your clients?

Be the best PT for your clients by being there for them

As a personal trainer, you cannot take your eyes off your client during a session. If your focus is elsewhere, you’re not doing your job properly. Your client can see when you’re not completely with them, so make it your mission to put them first during that hour. Your job is to be the most inspiring and motivating trainer you can be, encouraging your client each step of the way.

Respect Boundaries

There are two versions of yourself: personal and professional. Your professional self does not offer any advice outside the gym, does not eat snacks in front of the client and doesn’t make comments about the client’s home. The main focus here is the client’s fitness routine. Your client may see you as a friend, which is great, but does not mean you can cross any lines. If they start talking about their personal life, you can listen to them, but do not respond with any advice. If the client begins to ask for any extra favours, tell them you can’t. If you do, they may expect this treatment more often. This is something that can hurt your business later on.

Do what you say, say what you do

If you want your client to be on time, you should ensure you do the same. If you want them to be dressed, with the equipment ready, you should do the same. Each standard that you set for the client should also be met by yourself.

Show them you care

Here are some tips for showing clients that you care:

  • Return phone calls quickly
  • Respond to e-mails quickly
  • Follow up with your clients to make sure they’re happy with the sessions
  • Send your clients thank-you cards for choosing you as their PT
  • Always be sympathetic to your clients’ complaints and issues
  • Keep individual files on each client to track their progress and create personalised plans

Be on time

As mentioned earlier, if you expect them to be on time, you should do the same. Being late shows a lack of respect for your clients. They’re busy people too, which means you have the choice of either running over time or cut the session short. Neither of these are acceptable really.

Look the part

Here are some wardrobe tips:

  • Nothing too tight
  • Don’t wear jeans and a T-shirt
  • Make sure your clothes aren’t too baggy
  • If you MUST wear makeup, keep it to a minimum
  • Keep jewellery to a minimum – none would be preferred
  • If possible, hair should be tied back
  • The best clothing choices would be leggings or long shorts and a gym-friendly t-shirt

Stay educated

To provide the best possible personal training service, you must keep yourself educated. With many courses available that will expand your knowledge and keep you well-informed for the benefit of both your business and your clients. With a range of courses from Fit2Train, you can relax knowing you will always be on top of your game. To find out more, get in touch.

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